At Madeleines, we believe in creating dresses that last a lifetime and we care about the longevity of your garment. That’s why we’ve partnered with Circular Fashion LA, a trusted repair studio based in Los Angeles, to bring you a simple, sustainable way to care for your dresses long after purchase.
While our physical atelier exists in our dreams for now, we bring the atelier experience to you with thoughtful, expert repairs delivered right to your doorstep. Each dress is carefully handled by a dedicated team who treat every garment with attention and care.
Like us, Circular Fashion LA supports conscious changemakers who want to reshape their wardrobes and the fashion industry by making repairs and altering the new standard.
Order your Repair Mailer Kit and receive everything you need to send your garment safely to our repair partner in Los Angeles. Pack your item using the kit, send it back with the prepaid label, and their expert tailors will take care of the basic repairs to restore your garment.
What does the repair kit include?
Please note: Repairs beyond the basics, such as complex alterations or redyeing, may incur additional fees.
To claim a discount on your first kit, just reach out to our Customer Care team at hello@mmadeleines.com. Limit one per customer. Shipping fees for sending the kit to you will be calculated at checkout.
Please note: To be eligible, you must be subscribed to our newsletter and have made at least one purchase from us.
No worries (though we hope you become a Madeleines customer someday)! You can purchase the Repair Mailer Kit directly from our store. This fee covers basic repairs such as fixing holes, replacing missing buttons, repairing broken zippers, mending tears, and other common garment fixes. Shipping fees for sending the kit to you will be calculated at checkout.
Typically 2 weeks from receipt of your garment.
Most garment types are accepted (for a list of what is not eligible, see below for items they do not service.
Madeleines customers requesting a discount on the Repair Mailer Kit (limit one per customer) must apply it toward a Madeleines dress. This special offer is our way of helping you keep your favorite pieces in rotation longer.
Shipping fees are calculated at checkout based on your location.
If your garment requires specialized or more extensive repairs, you will be sent a click-to-pay invoice for the additional cost. Once payment is received, your garment will be repaired and shipped back to you within 14 days.
For any questions about repairs or special requests, please contact Circular Fashion LA directly using the contact information included in your Repair Mailer Kit instructions.
Some repairs are more complex and require specialized skills or extra steps. These include:
If your garment needs any of these services, our repair partner will contact you with the details before proceeding.
Circular Fashion LA does not service wedding dresses, formal gowns, tuxedos, luxury suiting, or any type of formal wear. Delicate or historical vintage garments are also excluded. Additionally, shoes, hats, handbags, undergarments, fur, and leather products are not accepted.
